After CBSE class 12 results, the CBSE post-result portal started malfunctioning, and students reported login failures and payment gateway failures. The Union Education Minister Dharmendra Pradhan intervened and held discussions with the Finance Minister Nirmala Sitharaman.
Along with constant login failure and payment gateway failures, students complained that scanned sheets were blurry and unreadable. Students took to social media to report panic attacks, sleeplessness, pressure from parents, and frustration from unclear communication.
Four Public Sector banks - State Bank of India, Bank of Baroda, Canara Bank, and Indian Bank will assist CBSE to fix its payment gateways and will ensure smooth integration with the post-examination services portal. Technical experts and professors from IIT Madras and IIT Kanpur were directed to help CBSE stabilise the system, as reported by Hindustan Times.
Dharmendra Pradhan also directed CBSE to undertake a complete overhaul of its Payment Gateway System, suggesting the system was structurally inadequate and needed a major redesign to handle national-level demand.
Thousands of students have been left stranded with their careers on the line, waiting for the issue to be fixed. India's digital infrastructure has a scale issue of how to build systems reliable enough for a huge population like India's. |
