The Department of Posts has posted revenue of Rs 4,009 crore in the first quarter of the current financial year (Q1FY27), registering 22 per cent year-on-year (YoY) growth. Ministry of Communication said that the department has clocked Rs 4,000 crore revenue in the first quarter for the first time ever.
The department has set an ambitious annual revenue target of Rs 19,803 crore. Andhra Pradesh, Chhattisgarh and West Bengal emerged as the top three performing postal circles. Among the business verticals, Citizen Centric Services (CCS) recorded the highest year-on-year growth of 86 per cent, followed by parcel (50 per cent), mails (42 per cent) and international relations and global business (IR&GB) (34 per cent).
During Q1FY27, the number of Branch Post Offices (BOs) reporting nil business transactions declined by over 92 per cent in Post Office Savings Bank (POSB), 97 per cent in Postal Life Insurance/Rural Postal Life Insurance (PLI/RPLI) and 99 per cent in speed post and parcel compared to the corresponding period of the previous fiscal year.
Improved Expenditure Coverage Ratio
Reviewing the department's financial sustainability, the Union Minister of Communications Jyotiraditya M Scindia noted that the Expenditure Coverage Ratio (ECR) improved from 28 per cent to 32 per cent (including pension) and from 41 per cent to 47 per cent (excluding pension) over Q1FY26. He appreciated the strong performance of Delhi, Telangana and Chhattisgarh in improving ECR.
“An absolute delight to share that India Post has achieved its highest-ever Q1 turnover of Rs 4,008.95 crore in FY 2026-27, registering an impressive 22.2 per cent growth over Q1 of FY 2026 and crossing the Rs 4,000 crore milestone for the first time in Q1,” Scindia said in a post on X.
While appreciating the progress achieved during the first quarter, the Union Minister observed that the parcel, mail and IR&GB business verticals require focused interventions during the remaining quarters. He directed the concerned circles to intensify customer acquisition, strengthen engagement with corporate and institutional customers, expand strategic partnerships and improve execution through regular monitoring and timely corrective measures. |
