In India, there are several local products and platforms that deal with online casino complaints. One prominent example is the National Consumer Helpline, which is operated by the Ministry of Consumer Affairs. This service allows users to file complaints regarding unfair practices by online casinos, including issues related to payments, fraud, or misleading advertisements.
Another local product is the Online Dispute Resolution platform, which facilitates the resolution of complaints between consumers and online service providers, including casinos. This platform uses technology to mediate disputes and provide fair outcomes without the need for physical court appearances.
Additionally, various state-level cyber crime cells accept complaints about online casinos. For instance, the Cyber Crime Investigation Cell in states like Maharashtra and Karnataka handles cases involving digital fraud, including those related to gambling websites. These cells work under the Information Technology Act to address grievances and take legal action against violators.
Local apps like \“Sachet\“ by the Reserve Bank of India also help users report unauthorized transactions or scams linked to online casinos. This app provides a streamlined process for registering complaints and tracking their status, ensuring timely resolution. |
